When Covid closed the library: staff call every member of Victorian library to say hello

Libraries find ways to keep in touch with regulars, from phone calls to delivering books to live-streaming author talks

When Melbourne’s Yarra Plenty regional libraries first went into lockdown in March, shut the doors and left the remaining unborrowed books on their shelves, staff were sent home with a phone.

“One of the hardest things about lockdown was people being separated from their community,” said Lisa Dempster, Yarra Plenty’s executive manager of public participation.

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