Fury at Cottages.com and Hoseasons over cancelled and double bookings

Michael Rosen is among the customers whose holiday rental was re-let to others

Scores of holidaymakers, including the author Michael Rosen, have had their trips cancelled at the last minute after Europe’s leading holiday rentals group re-let the accommodation they had booked to new customers.

Customers of Cottages.com and Hoseasons, both part of the Awaze Group, have discovered that their bookings have been cancelled, often at the last minute and sometimes after arriving at their accommodation.

Related: Hoseasons and Cottages.com owner changes refund policy after complaints

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