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Amazon shoppers misled by 'bundled' star-ratings and reviews

Written By Unknown on Friday, April 5, 2019 | 1:01 AM

Guardian study finds inferior items appear highly praised, making ratings worthless

Badly translated versions of classic books and critically panned remakes of Hollywood films appear to have glowing endorsements on Amazon thanks to the website’s policy of bundling together reviews of different products.

Analysis by the Guardian shows products that have actually been given one-star ratings appear alongside rave reviews of better quality items, making it impossible for consumers to judge the true value of what they are about to buy.

We would like to hear from readers who have noticed similar issues to those mentioned here. You can share your experiences with us by filling in this encrypted form – anonymously if you wish. We will not publish anything without contacting you and only the Guardian has access to contributions. You can read terms of service here.

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